Brent Hovland
Owner / Manager
(605) 215-6505
bhovland@thepinnaclesd.com
Professional Oversight for Your Black Hills Home
Whether you own a second home, seasonal residence, or frequently unoccupied property, Pinnacle provides scheduled home watch, documented reporting, local response, and coordination while you’re away.
Our service is designed to give your property a defined oversight system — with clear responsibility, consistent checks, and a local point of contact when something needs attention.
Service Tiers & Scope
Service Tiers & Scope
Choose from three levels of stewardship: Essentials (Security & Perimeter), Premium Shield (Plumbing & HVAC), or Elite Manager (Weekly Audit & Seasonal Coordination). Each tier is scaled to your estate’s specific square footage and complexity.
Vendor & Service Coordination
We serve as your local owner representative, vetting landscaping and plumbing partners, providing secure site access, and conducting post-service quality audits to ensure the highest standards are maintained in your absence.
Access & Security Protocols
Security is our core priority. We use encrypted key storage, single-use access codes for vendors, and conduct forced-entry sweeps during every audit. All access is logged and transparently reported to you via our digital audit portal.
Billing & Commitment
Our plans are billed monthly based on your selected Tier. We require a 3-month minimum commitment to ensure seasonal transition integrity, with month-to-month billing thereafter. A preliminary property assessment is required for all new contracts.
Tier 1: Essentials
Essential Home Watch & Exterior Oversight
(Every Other Week)
Premium Shield adds interior and systems oversight to the Essentials plan, with added attention to the conditions that help keep your home secure, stable, and functioning while you’re away.
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Exterior Security Check: Doors, windows, gates, fences, and visible entry points checked for signs of damage or forced entry.
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Exterior Condition Check: Visual review for storm damage, fallen limbs, debris, exterior deterioration, or other obvious concerns.
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Signs of Occupancy: Mail, packages, newspapers, and other visible indicators of absence are noted and addressed within the service scope.
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Trash & Debris Check: Visible trash, debris, or items around primary access areas are noted and addressed as appropriate.
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Perimeter Review: Walk-around observation of the home and accessible exterior areas for anything that appears unusual or needs attention.
Tier 2: Premium Shield
Comprehensive Interior & Systems Oversight (Every Other Week)
Premium Shield adds interior and systems oversight to the Essentials plan, with added attention to the conditions that help keep your home secure, stable, and functioning while you’re away.
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Everything in Essentials: Full exterior and security review included.
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Interior Condition Check: Visible signs of leaks, moisture, damage, unusual odors, pest activity, or other concerns.
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Plumbing & Water Systems: Selected fixtures and water-related areas checked for visible leaks or irregularities.
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Climate & HVAC Check: Interior temperature and observable HVAC operation reviewed for anything unusual.
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Electrical & Appliance Check: Visual review of selected breakers, appliances, and other agreed-upon systems.
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Seasonal Systems Review: Property-specific items such as heat tape or other seasonal concerns checked when applicable.
Tier 3: Elite Estate Manager
Comprehensive Property Oversight & Coordination (Weekly)
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Everything in Premium Shield: All Tier 1 and Tier 2 services included.
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Vendor Coordination & Property Access: Pinnacle can serve as the local point of contact for approved vendors and provide authorized access for service visits.
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Service Quality Verification: Follow-up review of completed vendor work to confirm the requested service was performed and note any visible concerns.
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Arrival Preparation: Pre-arrival coordination and property readiness support before you return.
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Water Softener Salt Monitoring: Routine monitoring and replenishment of water softener salt when applicable.
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Seasonal Property Coordination: Help coordinating seasonal services such as irrigation startup or blowout, gutter cleaning, and leaf removal.
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Departure Sweep: Final departure-focused check for perishables, security settings, and agreed-upon water or system considerations.
Elite Estate Manager is designed for homeowners who want a higher level of ongoing local support. In addition to weekly home watch, this tier includes vendor coordination, service verification, arrival preparation, seasonal support, and departure assistance tailored to the property.
Additional Services &
On-Demand Support
Delivery Acceptance & Secure Placement.
Pinnacle can meet approved deliveries at the property, provide authorized access when needed, and move eligible items to a secure location on-site. Availability, item size, and special handling requirements may affect pricing.
Property Readiness Coordination
Vehicle & Garage Asset Exercise
Coordination of approved housekeeping, grocery stocking, floral setup, and other practical arrival-readiness requests before you return. Third-party costs are billed separately.
Authorized engine exercise, visual checks, and service coordination for vehicles or other garage assets while you’re away. Mechanical repairs and specialized maintenance are performed by third-party providers.
Mobile Notary
Mobile notary service available by appointment for eligible documents and signatures. Notary services are separate from Pinnacle’s home watch and property oversight plans and are billed independently.
Severe Weather Response
On-demand property checks following significant weather events when conditions and access allow. Pinnacle documents observable concerns, notifies you of material findings, and can help coordinate the appropriate next step when authorized.
Property Asset Inventory
A documented inventory of selected furnishings, equipment, valuables, and other agreed-upon property assets, with photos and identifying details where appropriate. Useful for owner records, property organization, and future reference.
Seasonal Property Transitions
Coordination and support for spring and fall property changes such as exterior water preparation, heat-tape checks, seasonal furniture setup, and other agreed-upon transition tasks.
Interior Plant Care
Basic watering and visual care of agreed-upon indoor plants during scheduled visits, based on owner-provided instructions. Specialized horticultural care is not included.
Annual Asset Audit Refresh
An annual review and update of the existing property asset inventory to document significant changes, additions, removals, or updated reference photos. Designed to keep the owner’s property records current over time.
*Additional services are designed to complement Pinnacle’s home watch and property oversight plans. Services are billed separately based on the specific request, property, and scope of work.
Security & Access Protocols
Pinnacle uses only homeowner-authorized access methods and credentials. Keys, codes, and entry instructions are handled according to the property’s written access plan, and approved vendors are given access only as authorized by the homeowner. Client privacy, property security, and controlled access are treated as core operating responsibilities.
Billing & Commitments
Service plans are billed monthly based on the selected tier and any approved additional services. Pinnacle begins with an initial 90-day service term, followed by month-to-month service unless a different arrangement is agreed upon. After the initial term, either party may end service with 30 days’ written notice.